Welcome, how can we help you?
We warrant that your information including the sensitive information submitted by you is protected both online and off-line. While you are making the payment, the page is secure, encrypted and protected with the best encryption software in the industry – SSL.
Unlike other retailers we do not store your credit card information when you place an order. Your data is protected end-to-end by 256 bit encryption.
We accept Paypal and all major credit cards through our Paypal portal. Sorry we do not accept checks or money orders.
We accept returns within 30 days of purchase. We are only able to process returns that have been included in your return request. If you have multiple requests recorded, we require each authorized return to be sent with its specific shipping label to allow for our system to process the return.We charge a $10 return shipping fee on express returns for a refund, and $15 on mailback returns for a refund.Once you initiate a return, please send the return back to us within 7 days of the return initiation. Your return is subject to cancellation if it is shipped outside of this window.Final sale merchandise is not eligible for return or exchange.Custom orders are not eligible for returns unless product has a manufacturing defect. Spelling errors by the customer can not be accepted for return.
Please email support@byk-life.com for assistance returning an item.